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How to Find and Review Past Trade Transactions

Overview​

As a Transfer Agent on the WhiteLabel Community Deals Platform, you'll need to access and review historical trade transactions for various purposes, including compliance checks, responding to inquiries, resolving disputes, and generating reports. This guide will walk you through the process of searching, filtering, and reviewing past P2P trade transactions efficiently.

Prerequisites​

Before searching trade history, you should:

  • Have an active Transfer Agent account on the platform
  • Have appropriate permissions to access historical transaction data
  • Understand the search and filtering tools available on the platform
  • Know what specific information you're looking for

Step-by-Step Instructions​

Step 1: Access the Review History Section​

  1. Log in to your Transfer Agent account
  2. Click on "Review History" in the left navigation menu
  3. This will open the Trade History dashboard
  4. Note the total number of transactions available for review

Step 2: Understand the Search Interface​

The Trade History dashboard includes several components:

  1. Search Bar: For keyword searches across all transaction data
  2. Filter Panel: For narrowing results by specific criteria
  3. Date Range Selector: For limiting results to a specific time period
  4. Results Grid: Displaying transactions matching your search criteria
  5. Export Tools: For downloading search results
  6. Saved Searches: For accessing frequently used search parameters

  1. For a simple search, enter relevant terms in the search bar:

    • Transaction ID
    • Investor name or ID
    • Wallet address (full or partial)
    • Token symbol
    • Deal name

  2. Press Enter or click the search icon

  3. Review the results that match your search term

  4. Results will show basic transaction information:

    • Transaction ID
    • Date and time
    • Parties involved
    • Token amount
    • Status
    • Approving agent

Step 4: Apply Advanced Filters​

  1. Click on "Advanced Filters" to expand the filter panel

  2. Select from available filters:

    • Transaction Status: Approved, Rejected, Completed, Failed
    • Date Range: Custom date selection or preset periods
    • Token Type: Filter by specific token symbols
    • Deal: Filter by specific deals
    • Amount Range: Minimum and maximum transaction amounts
    • Approving Agent: Filter by the agent who processed the request
    • Blockchain: Filter by blockchain network
    • Transaction Type: Initial distribution, secondary market, etc.

  3. Apply multiple filters to narrow your search

  4. Click "Apply Filters" to update the results

Step 5: Sort and Organize Results​

  1. Click on any column header to sort results:

    • Sort by date (newest or oldest first)
    • Sort by amount (highest or lowest first)
    • Sort by status
    • Sort alphabetically by any text field

  2. Click the column header again to reverse the sort order

  3. Use the "Columns" button to:

    • Show or hide specific columns
    • Rearrange column order
    • Resize columns for better visibility

  4. Click "Save View" to save your column configuration for future use

Step 6: View Detailed Transaction Information​

  1. Click on any transaction in the results grid to view its details

  2. The transaction detail panel will show:

    • Complete transaction information
    • Approval/rejection details
    • Notes and comments
    • Document attachments
    • Blockchain execution data
    • Audit trail of all actions taken

  3. Use the tabs in the detail panel to navigate between different aspects of the transaction:

    • Summary
    • Parties
    • Documents
    • Blockchain
    • Notes
    • Audit Trail

Step 7: Review Transaction Notes and Comments​

  1. In the transaction detail panel, click on the "Notes" tab

  2. Review all notes added during the transaction process:

    • Initial review notes
    • Approval/rejection reasoning
    • Additional information requests
    • Compliance observations
    • Post-execution comments

  3. Notes are displayed chronologically with:

    • Date and time
    • Author
    • Note content
    • Visibility (internal or external)

  4. You can add a new note if needed:

    • Click "Add Note"
    • Enter your comment
    • Select visibility
    • Click "Save Note"

Step 8: Review Blockchain Transaction Data​

  1. In the transaction detail panel, click on the "Blockchain" tab

  2. Review detailed blockchain execution information:

    • Transaction hash
    • Block number
    • Confirmation count
    • Gas fees paid
    • Contract interaction details
    • Token transfer events

  3. Click "View on Block Explorer" to open the transaction in the relevant blockchain explorer

  4. Use the "Verify Current Status" button to check the latest blockchain status

Step 9: Export Search Results​

  1. After performing a search, click the "Export" button

  2. Select your preferred export format:

    • CSV (for spreadsheet analysis)
    • PDF (for formal reporting)
    • JSON (for data integration)

  3. Choose export options:

    • Include all data or only visible columns
    • Include transaction details or summary only
    • Apply additional formatting options

  4. Click "Generate Export"

  5. Save the exported file to your computer

Step 10: Create and Save Custom Reports​

  1. For frequently needed reports, click "Save Search"

  2. Enter a name for your saved search

  3. Select save options:

    • Save search criteria only
    • Save column configuration
    • Save sort order
    • Include auto-refresh settings

  4. Choose sharing options:

    • Private (visible only to you)
    • Team (visible to all transfer agents)
    • Public (visible to all platform administrators)

  5. Click "Save"

  6. Access saved searches from the "Saved Searches" dropdown

Step 11: Set Up Scheduled Reports​

  1. For regular reporting needs, click "Schedule Report"

  2. Select a saved search to use as the report base

  3. Configure schedule settings:

    • Frequency (daily, weekly, monthly)
    • Delivery time
    • Report format
    • Email recipients

  4. Set additional options:

    • Include only new transactions since last report
    • Add custom message or notes
    • Attach supplementary information

  5. Click "Activate Schedule"

  6. Manage scheduled reports in the "Scheduled Reports" section

Step 12: Audit Your Own Activity​

  1. To review your own transaction processing history:

    • Click on "My Activity" in the filter panel
    • Select the date range for your activity
    • Choose activity types (approvals, rejections, reviews)

  2. The results will show all transactions you've processed

  3. Use this for:

    • Performance tracking
    • Quality assurance
    • Identifying patterns in your decision-making
    • Documentation of work completed

Best Practices​

  • Use Specific Searches: Start with specific search terms to find exactly what you need
  • Combine Filters: Use multiple filters together for more precise results
  • Save Common Searches: Create saved searches for frequently needed information
  • Regular Audits: Periodically review transaction history to identify patterns or issues
  • Consistent Documentation: Add clear notes to transactions for future reference
  • Export Important Data: Export and save critical transaction data for offline records
  • Verify Blockchain Data: Always check the current blockchain status for the most accurate information
  • Organize Results: Use sorting and column configuration to make data more readable
  • Scheduled Reports: Set up automated reports for regular monitoring needs
  • Search Incrementally: Start broad and narrow down rather than using too many filters at once

Troubleshooting​

Common Issues​

  1. Search Returns Too Many Results

    • Solution: Add more specific filters to narrow down results
    • Solution: Use exact phrases in quotation marks for more precise matching
    • Solution: Limit the date range to a smaller period

  2. Search Returns No Results

    • Solution: Check for typos in search terms
    • Solution: Remove some filters that might be too restrictive
    • Solution: Verify you have access permissions for the data you're searching
    • Solution: Try alternative search terms or partial matching

  3. Export Fails or Takes Too Long

    • Solution: Reduce the number of results before exporting
    • Solution: Select a lighter export format (CSV instead of PDF)
    • Solution: Export in smaller batches by using date ranges

  4. Missing Transaction Details

    • Solution: Check if you have all necessary permissions
    • Solution: Verify the transaction ID is correct
    • Solution: Contact the platform administrator if data appears incomplete

  5. Saved Searches Not Working

    • Solution: Verify the search parameters are still valid
    • Solution: Check if any referenced deals or tokens still exist
    • Solution: Try recreating the saved search with current parameters

Getting Help​

If you encounter any issues while searching trade history:

  1. Navigate to the /support Support center by clicking on the "Support" link in the main navigation
  2. Select the appropriate category for your issue
  3. Provide specific details about your issue, including any error messages
  4. Submit your support request
  5. Support staff will respond through the platform's notification system